Order Fulfillment & Related Services
Accurate, affordable, on-demand order fulfillment and fulfillment services that save you money and help you get your focus back to growing your business!
Order Fulfillment
Simply put, order fulfillment can be a nightmare! Many business owners ask themselves questions like: How well is my fulfillment really being done? How accurate are we? How much are preventable returns costing me? Am I really getting the lowest shipping rates on every order? Am I maximizing every order receipt event with my customer to gain loyalty and drive new sales? Unfortunately, all too often, the answers to these questions causes anxiety and stress.
Affordable, world-class order fulfillment that fosters customer loyalty and promotes return sales takes scale, great technology and years of experience. Through Shipica's order fulfillment services, you gain access to our world-class on-demand order fulfillment technology that will delight your customers while saving you money. Most importantly, you're freed up to get back to growing your business.
WHAT'S INCLUDED
We designed our order fulfillment service model to be straight forward and transparent. This enables our customers to easily understand what our services are costing them and makes switch over analysis a breeze. In order to use our order fulfillment services, your products must be warehoused with us. You can read more about our warehousing and inventory management service here. Our order fulfillment service model is broken into three parts: the picking, the packing and the shipping of your order.
Picking
Picking is the act of gathering the products that are to be included in an order from the warehouse. Our picking model utilizes proprietary, machine assisted tools to ensure that the right item is picked and verified. We use a tiered billing system for each order that includes a base shipment charge, a per item pick fee and an item quantity pick fee. That may sound complicated, but it is actually a user-friendly system that's easy to understand and helps save our clients money when we pick multiples of the same items for an individual order.
PACKING
During packing we aggregate items into individual orders and prepare them for shipment. We utilize proprietary, machine assisted tools to verify package contents and ensure the right item(s) are included every time. Tested packing materials are used to ensure the safe delivery of your items to your customers. Our extra low cost of shipping materials is passed on to our clients which allows us to offer our clients both high touch and/or low touch packing at no extra charge.
SHIPPING
When shipping, every outbound package is weighed and verified against the desired order contents as a final accuracy verification. Our system then rate shops all available postal services that meet the order delivery service standard and selects the lowest price. Our extra low cost of postage is passed on to our clients. This enables our clients to save money by gaining access to our high volume shipping rates and by fully realizing the savings of close shipments versus further away shipments.
Shipping Partners
Related Services
Shipica offers a variety of fulfillment related services that when used in conjunction with our fulfillment service, operations headaches become a thing of the past. Many of our related services are complimentary and only need to be setup during the on-boarding process.
Custom Packaging*
Custom Dynamic Packing Slips*
Kitting
On-the-Fly Bundling/Kitting*
Finish Manufacturing
Returns Receiving / Processing
Customer Service Management
Gifts with Purchase*
Coupon / Brochure Insertion*
Bag / Tag Services
* Built-In Complimentary Services
The Job Done Right - Guaranteed
We don't just talk about doing the job right, we guarantee the job will be done right. Inventory accuracy guaranteed. Order fulfillment accuracy guaranteed. On-time order processing anywhere in the world guaranteed. Service quality commitment guaranteed. Our technology advantage is unique in the industry and allows us to make unique commitments to our customers. We guarantee the service commitments we make to our customers, period.
If you are ready to ditch operation headaches and get back to growing your business…